Although JNSNAMS was kind enough to quote one of my Posts for you and give you some basic information you might have guessed by now that there may be some lingering issues. The following is entirely speculation you did not provide your specific Product Number. Pls provide some solutions for it.Connect with HP support faster, manage all your devices in one place, view warranty information and more- Click Here. This is a expensive fingerprint reader and supposed to work with windows 10 as stated by Microsoft. I have tried a lot to see windows hello option with digital persona fingerprint reader on my Dell Xps LX laptop upgraded to win I tried to run the dell provided driver with compatibility mode of previous version of windows.īut all efforts are in vain. October 6, Due to high volumes, response times in the community may be delayed over the next few days. Hope this helps! Get back to us if you have queries regarding Windows, we will be happy to help you. Following link is an article on Make older programs compatible with this version of Windows Applies to Windows 10 also.
#Digital persona software windows 10 install#
Method 2: If the issue persist, install the device drivers in Compatibility modeand check if the issue is resolved.
#Digital persona software windows 10 update#
Step 3: Right click on the scanner drivers, and select Update Driver Software. Method 1: Try updating the fingerprint scanner drivers, and check if the issue is resolved. Additional devices that take advantage of the Windows Hello feature will hit the market in the coming months.ĭid this solve your problem? Yes No. Visit this page to get a full list of Windows 10 devices that will support Windows Hello at launch. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Please refer to our self-help content for additional assistance.
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